Contact

Get in touch

About bringing NepalConnect to your ISP, product support, security, or privacy: email us and we aim to reply within two working days.

Email

support@nepalconnect.tech

  • Running an ISP? Tell us roughly how many subscribers you serve and which systems you use today (RADIUS, ACS, billing, payment gateways).
  • Security issue? Put "Security" in the subject. Please give us a chance to fix it before you disclose it. Our security.txt has the details.
  • Privacy request? Put "Privacy request" in the subject. See the privacy policy for what you can ask for.

Already a subscriber of an ISP that uses NepalConnect?

Your ISP handles your account, service, and billing. Use the support assistant or tickets in your customer dashboard, or contact your ISP directly.